Privacy Policy

In compliance with Article 13, as well as the principles of lawfulness, fairness and transparency established in Regulation EU 2016/679, General Data Protection - hereinafter GDPR -, we inform you that:

The person in charge of processing personal data that may be processed via the means of contact available on this website, www.proexca.es, is Sociedad Canaria de Fomento Economía S.A. (PROEXCA), with NIF. A38282455, and at C / Imeldo Serís, 57. 38003, Santa Cruz de Tenerife and Emilio Castelar, 4, 5º. 35007, Las Palmas de Gran Canaria. You can contact us on 922 47 04 50, 928 472400 or by email informatica@proexca.es.

For questions related to your data protection rights, you can contact the Proexca Data Protection Delegate: Dataseg consultores y auditores, S.L., at C / Rafael Hardisson Spou, 16, entreplanta, of. 7. 38005, Santa Cruz de Tenerife. Contact information: Telephone 922215406. Mail: dpoproexca@dataseg.es.

1. Data protection information regarding information provided within the scope of the website.
The personal data that you provide to PROEXCA through this website, or any of the means of contact that are available, may be treated according to its purpose for which you provided them.

Thus the data provided may be used for the following purposes, depending on the reason for providing them:

  • Information requests.
    • Description: manage information requests, as well as to answer questions sent.
    • Legal basis: consent of the interested party, art. 6.1.a GDPR.
    •  Conservation: the data will be used exclusively to answer the questions raised, they will then be deleted. The elimination period will be at most 6 months after the last contact with the requesting user.
    • Recipients: the data will not be transferred to third parties except under legal obligation.
  • Users subscribed to newsletters.
    • Purpose: to send information about blog posts, news and other information of interest about Canary Islands HUB, via email.
    • Legal basis: consent of the interested party, art. 6.1.a GDPR.
    • Conservation: until the user requests to unsubscribe from the newsletter or information delivery service.
    • Recipients: the data will not be transferred to third parties except under legal obligation.
  • Analysis of visits to web via cookies.
    • Purpose: browsing data management and user preferences.
    • Legal basis: consent of the interested party, art. 6.1.a GDPR.
    • Conservation: the conservation period of data collected by cookies will be indicated in the table that appears in the Cookie Policy The deadline will be set from the end of each user session on the website.
      Recipients: in the case of third-party cookies, browsing data is managed by the owners of said cookies.
  • Blog comments.
    • Definition: manage requests for comments on our blog.
    • Legal basis: consent of the interested party, art. 6.1.a. GDPR
    • Conservation: until you request the removal of the comment published.
    • Recipients: the data will not be transferred to third parties except under legal obligation.

2. Third-party data.
If during your communications with PROEXCA you provide data belonging to third parties, we inform you that:

  • You may only provide us with data belonging to third parties, if you have their express consent. Therefore, by sending us data belonging to third parties, you state that you have the aforementioned consent, or that you have the legal capacity to express such consent for them.
  • All persons on behalf of whom you send us information should know the contents of this section. You state that you have informed them and made their content known.
  • PROEXCA is not responsible in the event of the user who completes the forms not complying with the previous points.

3. Optional nature of forms and veracity of data provided
The different forms available identify data that is mandatory, and therefore an essential requirement to manage your query, request or registration. If you do not answer these sections, we will not be able to correctly respond to your request.

4. User rights
Consent and revocation
The user may withdraw consent given, at any time, without affecting the lawfulness of the data processing throughout the period of said authorization.

Rights of access, ammendment, deletion, limitation, opposition and portability.
The user or visitor may exercise their rights of access, ammendment or deletion, as well as in certain cases, if applicable, limitation or portability of their data, as well as to oppose the processing of said data. All this in accordance with the data protection regulations mentioned above.

You can exercise your data protection rights by submitting your request to PROEXCA, via email to mail@proexca.es, or to the contact address indicated at the beginning of this document. If you wish, you can use the forms available at the Spanish Agency for Data Protection, or request a copy of them via email.

The requests made by users will be handled within a maximum period of one month. In case of not being satisfied with the answer given, the user can file a complaint with the said control authority. Your request will be answered within a period not exceeding 30 days.
You may exercise your GDPR rights at any time.

PROEXCA is committed to respecting and defending its users, visitors and customers right to personal data protection.